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How we work · CT · MA

You will always know where your closing stands.

The most common complaint about closing attorneys is silence. These are the standing commitments we make on every file so you never have to chase us for an answer.

The standards

Six commitments, every file.

Not aspirations. These are the firm's working rules, and clients are welcome to hold us to each one.

  1. A reply within one business day.

    Call or write and you hear back within one business day. A message that lands at 4:30 gets answered the next morning, not lost. Questions between milestones get answered, not queued.

  2. A status update every week.

    Every active file gets a weekly touch. You should never have to call your own attorney to find out what's happening with your own closing.

  3. Your fee, in writing, before work begins.

    You'll know what our work costs before any of it starts. Third-party costs like the title search, title insurance, and recording fees are billed separately, at cost, and we tell you that up front too.

  4. A primary attorney stays on your file.

    From engagement to closing, one attorney owns your file, backed by a deep bench of closing attorneys and paralegals who keep it on schedule.

  5. Wire instructions confirmed with you directly.

    Before any funds move, we confirm wire instructions with you directly. Wire fraud preys on closings, and this habit is the defense.

  6. The first conversation is free.

    The consultation costs nothing, and buyers can send us a draft purchase and sale agreement for review before signing, also at no charge.

Hold us to it.

If a week passes without an update, or a business day without a reply, say so. The standards only mean something if clients can point at them.

(860) 603‑2258

Mon–Fri, 9–5 at all four offices. Available after hours when a closing needs it.

Working with us.

What people ask before they call.

What happens after I reach out?
You hear back within one business day. We ask a few questions about your transaction, explain what the engagement looks like, and put the fee in writing before any work begins.
Does the first conversation cost anything?
No. The consultation is free, and if you're a buyer with a draft purchase and sale agreement, we'll review the draft before you sign at no charge.
Who actually works on my file?
A primary attorney stays on your file from engagement to closing, backed by a deep bench of closing attorneys and paralegals who keep it moving on schedule. Meet the team.
How do you handle wire instructions?
We confirm wire instructions with you directly before any funds move. If you ever receive changed instructions by email, call us on a number you already know before acting on them.
What our clients say

Reviews from CT buyers
and sellers.

★ ★ ★ ★ ★
“I felt like the firm looked at my closing from my point of view. They were so helpful. They did a stellar job!”
Rocky Hill office · Google review
★ ★ ★ ★ ★
“Highly recommend working with them. Everyone I worked with in the office was so helpful. They answered all of my questions and explained everything to make the process easier.”
Colchester office · Google review
★ ★ ★ ★ ★
“Very kind, knowledgeable, and trustworthy. Highly recommend.”
Colchester office · Google review

We respond within one business day.

Tell us a few details about your transaction. A member of the team will follow up with next steps.

See if we fit your closing.

Tell us where you are in the process. We'll explain what working together looks like, and you'll have our fee in writing before anything begins.

Start the conversation
CallFree consultation